Frequently Asked Questions about IMEI Verification
What is Codat.ro?
Codat.ro is an online platform that offers instant IMEI code verification services for mobile devices. We help you make informed decisions when buying or selling a phone.
What information can I find out about a phone?
Through IMEI verification, you can find out a wide range of information, such as: the exact model, warranty status, whether it is reported as lost/stolen (blacklist), the original carrier, whether it is network locked and the "Find My iPhone" status for Apple devices.
Which phone brands does it work for?
Our service is compatible with most popular brands, including Apple (iPhone), Samsung, Google, Huawei, Xiaomi and many others. Practically, it works for any device that has an IMEI code.
Why is it necessary to create an account?
Creating an account allows you to save your verification history, download PDF reports, manage credits and access special offers. The process is quick and secure.
What happens after I create my account?
After registration, you will receive a confirmation email. Click the link in that email to activate your account and be able to sign in. Users who registered through Google or Facebook have their account activated automatically.
I didn't receive the verification email. What should I do?
First, check your Spam/Junk folder. If you still can't find it, you can request to resend the email from the login page or using the link on the notification page.
How can I delete my account and data?
You can request account deletion from your profile settings section. For security reasons, you will need to confirm this action through a link you will receive by email.
How long do you keep my verification data?
For verifications made with an account, we keep the data for 2 years in your history so you can access it anytime. For verifications made without an account (as a guest), the data is automatically deleted after 30 days to protect privacy. This policy complies with GDPR regulations and ensures minimization of stored personal data.
I forgot my password. How can I recover it?
You can reset your password using the "Forgot password" option on the login page. You will receive a secure link by email to set a new password.
What are credits and how do they work?
Credits are virtual points used exclusively for IMEI/Serial verifications on our platform. 1 verification costs between 1-10 credits, depending on the complexity of the chosen service. Credits have no monetary value and cannot be withdrawn as money. They can be purchased in advantageous packages. Credits never expire and remain permanently in your account.
What is an IMEI code and where can I find it?
IMEI (International Mobile Equipment Identity) is a unique 15-digit code for each phone. You can usually find it by dialing *#06# on the phone, on the original device box or in the settings menu, under the "About phone" section.
How accurate is the information provided?
Our information is collected from authorized GSMA databases and official global sources from manufacturers and carriers. The GSMA is the international organization that coordinates the worldwide registry of blocked or stolen devices, used by carriers in over 200 countries. We strive for the highest possible accuracy; however, the status of a device can change. We recommend using the service as an essential verification tool, but not as an absolute guarantee.
What payment methods are accepted?
We accept secure payments by credit or debit card (Visa, Mastercard etc.) through our authorized payment processor. All transactions are encrypted and secure.
What happens if a verification fails or the data seems incorrect?
In rare cases, a query may fail due to temporary problems with partner databases. In this case, the credit will not be consumed. If you suspect that the data is incorrect, please contact technical support and we will investigate the situation.
Is my personal and payment data safe?
Absolutely. We use SSL encryption for all communication, and payment details are entered and processed directly on the secure page of our authorized payment processor. We do not store your card information on our servers.
Do you offer special packages for companies (multiple verifications)?
Yes, we offer advantageous credit packages for companies that need a large volume of verifications (e.g. phone stores, service centers). Please contact us for a personalized offer.
What additional security measures do you use for my account?
Account security is a priority. We use advanced techniques such as "hashing" for password storage, which means that even we do not have access to your password. In addition, sensitive actions, such as creating or deleting the account, require additional confirmation via email, ensuring that only you have control.